AT&T is asking the Communications Workers of America (CWA), which represents a large segment of its workforce, for benefit concessions, as it tries to rein in costs, reports The Wall Street Journal. “AT&T declined to comment on specific concessions it is seeking in the talks that began last week,” says Journal reporter Anton Troianovski. “But union leaders said it sought deep cuts in health-care, pension and sick-day benefits.”
Indeed, it would be surprising — and remiss — for the company not to seek to curb pension costs. Moreover, it should consider providing its workforce — or at least new hires — with defined contribution plans, such as 401(k) accounts, which pay out according to what the account can pay. Defined benefit pensions, by contrast, have fixed payout obligations, which remain in place even in the face of severe pension fund shortfalls.
Why would any company agree to such a scheme? Quite simply, it was the least costly option in an environment of limited competition. In fact, it was in such an environment that the CWA first thrived. As the Journal‘s Troianovski notes, “The CWA signed its first contracts with AT&T, then the nation’s telephone monopoly, about 65 years ago.”
For Ma Bell, and other similarly dominant companies, it was less costly to accede to union demands than to endure a strike, because the additional costs could simply be passed on to consumers, who faced limited options. As Lily Tomlin said as Ernestine the phone operator boasted, “We don’t care. We don’t have to. We’re the phone company.”
Ma Bell is long gone, and so are some oligopolies with high barriers to entry, most notably in steel, autos, and airlines. That has resulted in greater choice for consumers. The once-dominant companies would have to adapt or disappear. However, for nearly three decades, a federal program has incentivized them to delay making the decisions needed to bring labor costs — especially benefits — under control.